Support Center Home
Knowledgebase
Open a New Ticket
Check Ticket Status
Open a New Ticket
Please fill in the form below to open a new ticket.
Contact Information
Email Address
*
Full Name
*
Phone Number
Ext:
Help Topic
— Select a Help Topic —
General Inquiry
Sales and Billing
Support (Calphad Optimizer)
Support (ChemApp)
Support (ChemSheet)
Support (FactSage)
Support (FactSage) / URGENT: FactSage not starting / Dec 2025 error (versions 6.3–6.4)
Support (FactSage) / URGENT: FactSage not starting / Dec 2025 error (versions 7.0–8.4)
Support (KilnSimu)
Support (Licensing and Dongles)
Support (Thermodynamic Data)
*
CAPTCHA Text:
Enter the text shown on the image.
*
Please Wait!
Please wait... it will take a second!