GTT-Technologies Service Desk

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Calphad Optimizer (1)

Calphad Optimizer Troubleshooting

How to install Calphad Optimizer with a network license
Database and data-files (20)

Databases and data-files for FactSage, ChemApp, etc.

Data-files (CST and DAT) (5)

Adding a private database in FactSage will trigger a warning: "Unable to remove Read-only attribute" - Error 6 Overflow

My GTOx database is not listed as a database in FactSage. Where can I find it?
FactSage (15)

FactSage Troubleshooting

Aqueous solutions

error 30009

Error message in Factsage

Factsage gets stuck/frozen

FactSage network installation requirements
General (6)

General Knowledgebase

GTT HASP4_RUS_Customer.exe fails with an error "Cannot open HASP driver"

How do I find out my Dongle ID?

How to manually install the dongle drivers?

I haven't heard back from you within a few days regarding my inquiry, what should I do?

RUS AQWDB dongle update instructions

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